Privacy Policy
Last updated: January 15, 2026
1. Scope and data controller
Selxodi SpA, located at Av. Apoquindo 4501, Floor 12, Las Condes, Santiago, Chile, Tax ID (RUT) 77.345.891-K (hereinafter, 'Selxodi' or 'we'), is the data controller for personal data collected through the website selxodi.com. This policy explains how we collect, use, store, and protect your personal information in accordance with Law No. 19,628 on the Protection of Private Life and other applicable regulations in the Republic of Chile.
2. Data we collect
We collect data that you voluntarily provide when using our services: full name, email address, and the content of messages sent through our contact form. Additionally, we automatically collect browsing data through cookies and similar technologies, such as IP address, browser type, operating system, pages visited, visit duration, and referral source. We do not collect sensitive data such as financial, biometric, or health information through this website.
3. Purpose of processing
We use your personal data for the following purposes: responding to your inquiries and contact requests; improving the operation and browsing experience on our website; conducting statistical analysis on platform usage; complying with legal and regulatory obligations before the Financial Market Commission (CMF) and other competent bodies; and sending informational communications about our services, provided you have given your prior consent.
4. Legal basis for processing
The processing of your data is based on: the consent you provide when completing our forms and accepting this policy; the legitimate interest of Selxodi in improving its services and ensuring platform security; and compliance with legal obligations under current Chilean legislation, including Law No. 19,628 and CMF regulations.
5. Sharing data with third parties
We do not sell or rent your personal data to third parties. We may share information with technology service providers who assist us in operating the website (hosting, web analytics), always under confidentiality agreements that ensure an adequate level of protection. We may also disclose data when required by law, court order, or competent administrative authority.
6. Data security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include encryption of data in transit via TLS/SSL protocol, restricted access to personal information only to authorized personnel, and periodic security reviews of our systems.
7. Data retention
We retain your personal data only for the period necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by current legislation. Contact data is retained for a maximum period of two years from the last interaction, after which it is securely deleted.
8. Data subject rights
Under Law No. 19,628, you have the right to: access your personal data in our possession; rectify inaccurate or incomplete data; request the deletion of your data when it is no longer necessary for the purposes for which it was collected; and object to the processing of your data for direct marketing purposes. To exercise these rights, you may contact us at contacto@selxodi.com. We will respond to your request within the timeframes established by current legislation.
9. Changes to this policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page with the last updated date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
10. Contact
If you have questions or concerns about this privacy policy or about the processing of your personal data, you may contact us at: Selxodi SpA, Av. Apoquindo 4501, Floor 12, Las Condes, Santiago, Chile. Email: contacto@selxodi.com. Phone: +56 2 2345 6789.